Startup ideas · Lesson 1 of 6
Find a Startup Idea: Start With a Problem, Not a Product
Describe one recurring problem using a real person, a specific moment and an existing workaround.
What you will learn
Collect friction before features
Notice a task that costs someone time, money, risk or effort. Look for repeated workarounds: spreadsheets, manual checks, awkward handoffs or paying someone to do a tedious job. An interesting technology is not yet a reason for a customer to change.
Separate observation from interpretation
“Three owners export invoices every Friday” is an observation. “They want my dashboard” is an interpretation. Write down what happened, how often it happens and what it costs. Keep guesses visibly separate until you can test them.
Choose a reachable starting point
Begin with people whose work you can understand and whom you can reasonably talk to. A narrow group with an urgent problem is a more useful starting point than an enormous market you cannot access.
An example
A freelance bookkeeper manually checks the same invoice fields every Friday. She spends 40 minutes on it and rechecks mistakes before sending a report. The opportunity to investigate is reliable weekly checking; an AI accounting platform is only one possible solution.
The trap to avoid
Do not treat your own frustration, a trend, or enthusiastic comments as proof of paying demand.
Try it: the exercise
Answer these three prompts. In the Equip learning desk your answers are saved in your browser, with a checklist to review them.
- Who has the problem?Name a role and context, not “everyone” or “small businesses.”
- What actually happened?Describe a recent incident, its frequency and cost. Label estimates.
- How is it handled today?Record the workaround and one question you still need to ask.
A good answer has
- A specific customer and moment
- An observation separated from a guess
- A current alternative or workaround
Check yourself
Which is the strongest starting observation?
- AI agents are growing quickly.
- Two shop owners manually reconcile orders every evening.
- Everyone needs more productivity.
Answer: B. A repeated, specific behaviour gives you something concrete to investigate. A trend alone does not establish a customer problem.
A friend says your idea sounds amazing. What does that establish?
- The market is validated.
- You can forecast revenue.
- You have encouragement, but still need evidence of the problem.
Answer: C. Praise is cheap and may be polite. Investigate past behaviour, workarounds and commitments before inferring demand.
From the course library
- Startup School ↗
Y Combinator · 7 weeks · 1–2 hr/week
A practical starting point for evaluating ideas, planning an MVP, finding users and building a company.
- New Enterprises ↗
MIT OpenCourseWare · Self-paced · semester materials
A deeper framework for identifying and sizing market opportunities, developing a business model, and planning a technology venture.